ROYAL PEDIC MATTRESS WARRANTIES . THERE IS 10 YEAR FULL MANUFACTURERS WARRANTY ON MATTRESSES AND BOX SPRING . We have never had a quality problem with any ROYAL PEDIC MATTRESS. If there have been defects the factory has honored the warranty . . "Turnkey - White Glove" Delivery and Installation . Allow 3- 4 weeks to receive your order. 1 800 968 9355. Royal Pedic is famous for the finest exclusive quality and comfort of their organic cotton mattresses. Available are organic cotton mattress with or without chemical free pure wool wrapping . For the perfect night's sleep RECOMMENDED BY CHIROPRACTORS. Recommended by environmental doctors Sleep safely free of toxic gases and allergens with an organic cotton and pure wool mattress free of chemical fumes and petro chemicals.
1-800-968-9355
Turning and Care Instructions: To insure your warranty and the normal life and comfort for your mattress, turn your mattress either head to foot, or flip over top to bottom every two weeks for the first 3 months. The materials are brand new and even though we use the most resilient materials available, it is important to break in the mattress as evenly as possible. After the first 3 months, turn your mattress every month or two. Do not pull hard on the handles. They are there to give aid in positioning the mattress on the box spring. Also, never bend an innerspring mattress more than 22 degrees. MADE TO ORDER ORGANIC OR SPECIAL CUSTOM SIZE CONSULT FIRST BEFORE ORDERING ANY MATTRESS . Freight Damage: If the freight arrives and the contents are visibly damaged, refuse the order and contact 1 800 968 9355. We will replace it as soon as possible. Do not accept damaged goods or sign for them. If you accept the freight and sign off on the freight bill presented by the delivery person, you are considered to have accepted the product in good condition, and cannot request a replacement mattress if you later see damage. Any damage claims after acceptance of the shipment will not be honored because the freight companies will not take responsibility for product in a customer's home after it has been delivered, inspected, installed, and signed off by the customer which releases the freight company from any further liability. Warranty: Royal-Pedic Mattress Manufacturing, LC warranties its mattresses and box springs to the original consumer purchaser for a non prorated period of ten years from the date of purchase against material defects and workmanship. At Royal-Pedic's option, the warranted item will be repaired or replaced. Royal-Pedic reserves the right to substitute material of equal quality. Repair or replacement of mattress or box spring does not extend the original period of limited warranty, nor does it constitute the beginning of a new limited warranty period. For easy identification, do not remove the white law labels or the product name labels. Warranty Excludes: Mattress(s) purchased without the appropriate matching new box spring when said mattress is used on another box spring that the customer may already have. Firmness preference of the mattress. Handles pulling out. Handles are meant to minimally assist in turning the mattress . Pulling too hard on the handles can cause the border fabric to tear, as well as damage the spring unit. Warranty will be voided for obvious abuse or improper care/maintenance: Improper center support. Queen or king size mattress and box springs must be supported by a sturdy center rail that will prevent the mattress from caving in. Inadequate turning of Inner Spring Mattress. According to the mattress industry, for optimum comfort and mattress life span the mattress should be rotated either head to foot, or turned over once a month. This refers to the organic cotton and organic wool as the latex does not require turning. Broken box spring bases or bent mattress innerspring border wires. Folding the innerspring mattress in half, or even significantly bending it can damage the mattress beyond repair Remind movers to be very careful not to bend your mattress more than just a little. Burns, soils, or stains. We cannot repair a mattress if it is returned in unsanitary condition If you have body weight over 300 lbs per person you must inform us so we can make arrangements to strengthen your mattress and box springs CALL TO DISCUSS or call 1 800 968 9355
|
| |||||
|
||||||